Help Center

Below is a list of frequently asked questions and answers.

About A3 Tutors, LLC

 

“A3 Tutors, LLC is an online learning platform (LMS) which enables parents and students (tutees) to find the right tutor for them. We seek to bring accountability to the world of tutoring by allowing students to leave reviews for our tutors to help others to find their perfect match.

With A3 Tutors, LLC, you can search for tutors in your area and learn more about each one. Each tutor has a profile with information about themselves and their experience. You can then send a message to any tutors you’re interested in via our messaging platform to ask any questions that you have and organize lessons together.

We work to find the best tutors and bring them to you all in one place, aiming to be the trusted place to find a tutor. Learn more about our tutor selection process and read about how we work to ensure you know you’re getting a great tutor here”

 

What subjects and ages does A3 Tutors, LLC cover?

 

 

“A3 Tutors offers tutoring in any subject, at any level. We accommodate Pre-K to adults, including Elementary, Secondary, and Test Prep. We have a huge range of tutors that are experienced and specialized at each level in different subjects, so we are sure to have a tutor who can help.”

 

How do I request a tutor?

 

 

“We aim to make it as easy as possible for every student to find the right tutor for them. From our Hire A Tutor page you can run a search and browse the profiles of local tutors. If you’re interested in discussing lessons, send them a message to work out an individualized tutoring plan together.

If you already have an account, use the Book This Tutor button on your dashboard to let us know what you’re looking for. Just log in to your account and click Hire A Tutor, click View Availability, select days and times then click Book This Tutor. After this, you will be prompted to select a payment package.”

 

 

What support does A3 Tutors, LLC offer?

 

“We care about every student’s learning and want to ensure that you receive the best service possible. You can call us or email us and we are always here to help with any questions you might have. A3 Tutors would like to ensure that you have the best experience possible to achieve your own personal educational goals.”

 

 

Does A3 Tutors, LLC offer any guarantee?

 

 

“A3 Tutors, LLC is dedicated to connecting you with the best tutors that can deliver an outstanding learning experience. Because of that, we provide a comprehensive satisfaction guarantee. If you are not satisfied with your selected tutor after the initial session, call us and we find a tutor who might be a better fit. We will assist you however we can, but please, first communicate with your selected tutor if a problem does come up. If it cannot be resolved, A3 Tutors, LLC will be happy to assist you to resolve the problem and find a satisfactory solution.”

 

 

 

How do I know that I'm getting a great tutor?

 

 

 

“At A3 Tutors, LLC, we want to provide students with the most highly qualified tutors. Not only do we vet tutors initially, but all of our tutors are licensed teachers. Some of the other things we look at:

  • How quickly do tutors reply to messages?
  • How many students choose to book with them?
  • How many repeat clients do they secure and how many lessons do they have together?
  • The reviews students leave on their lessons.
  • The quality of each tutor’s profile.
  • Whether they have a current teaching license and current Arizona Fingerprint Clearance Card.
  • Are they in a student-teacher education program at a college or university?
  • Their professionalism in working with us at A3 Tutors, LLC.

Unlike other sites who purely provide a matching service, we work closely with tutors and do our best to make sure that A3 Tutors offer an excellent service to help you reach your learning goals! That’s why we say “Don’t Settle for Less – Go with the Best! –Our Tutors.”

 

 

 

 

What is your tutor selection process?

 

 

 

“We seek out the best tutors around to ensure that we offer the highest quality of education. We vet every tutor and only let them join our team if we feel they will offer a professional, expert service. Every tutor must have a fully completed profile page and the requisite experience in their subject area.

Once our tutors are on the A3 Tutors website, we don’t just leave them to it. We constantly use student feedback and lesson data to ensure they are providing a consistently excellent level of service to our students. If we ever feel that any of our tutors are falling below the high standards we expect, they are removed from the site”.

 

 

Do your tutors have background checks?

 

 

“All A3 Tutors are required to have an Arizona Fingerprint Clearance Card or background check to join our site. You can rest assured that you are in good hands at A3 Tutors, LLC because we attempt to hire the finest tutors available. Parents must always accompany children (under 18) during their tuition sessions and never leave children unattended with tutors.”

 

 

How long do I exchange contact details with a tutor?

 

 

“Unlike other tutoring sites, we trust you and there is no need to pay for a tutor’s contact details – you only pay for the hourly package and this goes towards your ongoing lessons. You’ll need to organize one lesson with your tutor and then, once a lesson is booked and confirmed, you will continue to arrange the lessons as needed”.

How much do your tutoring services cost?

 

Currently, we offer an hourly rate as well as discounted packages. Your investment would be as follows:

$45.00/Hour/1 Hour
(No discount)

$39.99/Hour/10 Hours
(11% discount)

$38/Hour/20 hours
(15% discount)

$36/Hour/30 Hours
(20% discount)

$34/Hour/50 Hours
(25% discount)

 *You can use these hours in any subjects.*

 

Where do tutoring services take place?

 

 

“Lessons can take place wherever you and the tutor agree. You can be tutored online via our own virtual classroom (LMS) or it could take place at the student’s home. Different tutors have different preferences so check out their travel policy (on their profile page) or send them a message. Be sure to let any tutors you message know your preferences – if you’d like tutoring in your own home, the majority of our tutors are more than happy to accommodate this for an extra travel fee.

Sometimes it might be convenient for both of you to meet in a public space such as a library or coffee shop, if appropriate, so please feel free to discuss this, too. You could also consider having your first lesson together in a public space if you’d prefer, before moving lessons to your home following the initial session. That is between you and your tutor. However, parents must always accompany children (under 18) during their tuition sessions and never leave them unattended with tutors.”

 

 

 

How do I book and pay for sessions?

 

 

“Once you have found a suitable tutor, message them on the site to agree a time and location for your first session. When you are both happy, you will purchase a package of hours. The more hours you purchase, the greater the discount you receive.  

Currently, we offer an hourly rate as well as discounted packages. Your investment would be as follows:

$45.00/Hour/1 Hour
(No discount)

$39.99/Hour/10 Hours
(11% discount)

$38/Hour/20 hours
(15% discount)

$36/Hour/30 Hours
(20% discount)

$34/Hour/50 Hours
(25% discount)

 *You can use these hours in any subjects.*

Once you select the hourly package you want to purchase, you will be required to confirm the payment by entering your payment details. You can manage all of your bookings from your tutee account or contact your tutor for verification of your tutoring session. Our tutors do not accept cash – all lessons must be booked through the website.”

 

 

 

Can I book multiple sessions?

 

 

“We understand the value of booking a block of sessions – so do our tutors. It offers both parties peace of mind and affords structure for learning. If you would like to book more than one session, just let your tutor know and they will set up weekly or monthly lessons for you.

Your purchased hours will be used for tutoring services. Once a session has taken place, you will be asked to confirm the tutoring sessions with your tutor. Once you confirm that this lesson did take place, the time will be deducted from your hour package and the tutor will be paid.”

 

How do I confirm my session?

 

“The tutor will send you an email for an upcoming lesson so be sure to check your emails. If you agree to a tutoring time but are not online for your tutoring session or cancel without 24 hours’ notice, your tutor reserves the right to bill you for their time. They are highly educated professionals who are here to work with you and have the expectation of being paid for their time.”

 

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